Customer Testimonial
Best, most comprehensive shipping store in New York City! They have anything you might need for your shipping/moving/packing needs, they have the lowest rates, and they have UPS/USPS/Fedex etc services except with amazing customer service ! Oh and its also the nicest, cleanest, most aesthetically pleasing shipping store I've ever seen - which confuses me with their cheaper-than-most pricing, but I am def not complaining!
Alina N.
Customer Testimonial
The Box Store is the best store of its kind! It is gorgeous and inviting! Makes packing and moving a little less dreadful! Alberto and his team are efficient and most helpful. Bought boxes and there was a issue with a few boxes. I called Alberto and he took care of the issue ASAP. Great customer service!!! I highly recommend this store. I give it 10 STARS!!
Mary Rush
Customer Testimonial
Outstanding customer service. I have been using The Box Store by Flatrate Moving since they opened and they go above and beyond to satisfy customers. Keep up the good work!
Bianca Morissette
Customer Testimonial
I have never seen or dealt with a better shipping store in New York and no matter where you live in the city, make your way here to fulfill all your moving/shipping/packing needs!! I have now sent three items from this store and bought corresponding boxes for them and everytime I couldn't have had a better experience. Somehow they have this huge beautiful store full of anything you might need (boxes and envelopes of all sizes, all packing supplies, miscellaneous items like umbrellas and candles), and they consistently cost less for those items and shipping than any (I mean ANY) place I have ever gone to in New York?... I don't know how it works, but do know that it does not compare to any UPS, USPS, whatever store you usually go to. Just go and see for yourself.
Alina Nova
Customer Testimonial
I would give them 10 stars if I could. Was in NYC as a tourist and did the stupid Touristy thing of buying to much and then having to carry it all. Then we saw this store and thought about shipping things home. They worked with us to get a box that would fit everything but that wasn’t bigger than we needed. They gave us packing bubbles for free and even gave my granddaughter a cold bottle of water while we packed the stuff. We were able to ship everything (about 10 pounds) two day for about $23 (including the box). Everyone was so friendly and helpful. I would absolutely use them again. Bonus is they are directly outside the Harry Potter store which is where we bought too much stuff :-)
Kelly Keller